Digital Signature FAQs | Bulk Digital Signature Solution

Frequently Asked Questions about Digital Signature

What is Turbo eSigner?

Turbo eSigner is a powerful digital signature software that enables you to electronically sign bulk PDF documents with legally compliant digital signatures. It is available in desktop, server and API versions.

Who can use Turbo eSigner?

Turbo eSigner is ideal for organizations across various industries, including Government, Manufacturing, Automotive, Finance, FMCG, Chemicals, Education, and more. It’s used by departments like Finance, HR, Purchasing, Legal, Academics and Compliance.

What file formats are supported for Digital Signing?

Turbo eSigner only supports PDF files for digital signing in bulk or individually.

Does Turbo eSigner support bulk Signing?

Yes, Turbo eSigner can digitally sign hundreds or thousands of PDF documents at once, saving time and improving efficiency.

Is Turbo eSigner legally valid and compliant?

Yes, Turbo eSigner uses Class 2, 3 or DSCs and complies with the IT Act, 2000, thus ensuring Indian legal recognition of your digital signatures.

Can Turbo eSigner be integrated with my ERP or CRM?

Yes, the Turbo eSigner API can be easily integrated with your existing ERP, CRM, or document management systems for automated signing.

What are the different versions of Turbo eSigner?

Desktop Version: Application to Digitally Sign single or Bulk files with your USB-based DSC token. It is for individual users or small teams,

Server Version: To Digitally Sign files in Real Time, Auto signing mode with your DSC token or PFX file based Document Signer Certificate. It is for automated, server-side document signing.

API Version: For businesses needing seamless integration into their existing systems, like ERP, CRM, and other software.

Hardware Security Module (HSM) is one of the forward-looking computing devices, responsible to manage the authentication, encryption, decryption, transaction signing, under a secured environment. HSM based solution is recommended for Financial or Utility bill based activities, where volume to digitally sign documents is very high. Client has to procure HSM device, and configuration is according to client’s business requirements.

Can I customize the signature appearance?

Yes, you can customize the placement, date/time, signer info, and appearance of the digital signature on your PDF documents.

Does Turbo eSigner allow emailing signed documents?

Yes, you can automatically send digitally signed documents via email to clients, vendors, or internal stakeholders.

Can I merge or split PDF documents before signing?

Yes, Turbo eSigner comes with built-in tools to merge or split PDF documents, making pre-processing easy before signing.

How secure is Turbo eSigner?

Turbo eSigner ensures document integrity using secure hashing algorithms and digital certificate verification. The tool never stores your documents.

Is there a free trial available?

Yes, you can request a free trial or demo to explore the features of Turbo eSigner before making a purchase.

What type of Digital Signature Certificates (DSC) are supported?

Turbo eSigner supports USB token-based DSCs and PFX-based signatures (depending on configuration).

Can Turbo eSigner be used for Form 16 or invoice signing?

Yes, Turbo eSigner is widely used for signing Form 16, invoices, contracts, offer letters, and other legally binding documents.

What kind of support is available?

We offer email, phone, and remote desktop support to help you with installation, integration, and technical queries.

Does Turbo eSigner require an internet connection?

Yes, all the versions of Turbo eSigner need the internet for signing.

Can I schedule automated signing tasks?

No, you do not need to schedule the task; the turbo eSigner server version keeps running in the background for signing your documents.

Is Turbo eSigner scalable for large enterprises?

Absolutely. Turbo eSigner server and API solutions are built to handle high-volume document signing across multiple departments or locations.

Do you provide customization or white-labelling?

Yes. We offer customization and white-label options for clients who want to tailor the software to match their branding or workflow.

Where can I download Turbo eSigner?

You can contact us by sending us an email at eSigner@shivainfotech.com to request a download link or schedule a demo.

What is a Digital Signature Certificate (DSC) Token?

A DSC token is a USB-based cryptographic device that securely stores your digital signature certificate issued by a Certifying Authority (CA). It is used to digitally sign documents while ensuring authenticity and legal compliance.

Does Turbo eSigner support DSC token-based digital signatures?

Yes, Turbo eSigner fully supports DSC token-based signing using Class 2, Class 3, and DGFT certificates. It is compatible with all major token types like ePass, ProxKey, and WatchData.

Can Turbo eSigner sign documents using a PFX certificate file?

Yes, Turbo eSigner allows signing using.PFX files, which are commonly used in automated or server-side environments for bulk document signing.

What is the difference between a DSC token and a PFX file?

A DSC token is a physical hardware device that requires the user’s presence and PIN authentication to digitally sign documents. It is issued in the name of both the individual and the organization. In contrast, a PFX file is a software-based digital certificate stored securely on a system, enabling unattended or automated signing, and is typically issued in the name of the company only.

Is it safe to use a PFX certificate for document signing?

Yes, if handled securely. Turbo eSigner provides password protection, encrypted storage, and access control for PFX-based signing, ensuring security and compliance.

Can I switch between DSC token and PFX file in Turbo eSigner?

Yes, Turbo eSigner allows configuration for both DSC tokens and PFX files. You can switch based on your workflow needs—manual signing with tokens or automated signing with PFX.

How do I configure a PFX file in Turbo eSigner?

You can select your PFX file through the Turbo eSigner desktop interface or API. You’ll need to enter the associated password and choose the signature settings before signing.

What happens when my DSC token expires?

You must renew your certificate through the issuing Certifying Authority. Once renewed, you can continue signing using Turbo eSigner with the updated token. In case your DSC token is lost, you will need to purchase a new token along with reissuing your digital certificate.